Genital herpes treatment

Treat and suppress outbreaks before the first symptom. Prescription medication may also minimize the risk of transmitting herpes by decreasing viral shedding between outbreaks. A doctor will work with you to see if outbreak, suppressive, or intermittent therapy is right for you.

Get your first month of treatment free on a quarterly plan, if approved.

$15 Free online visit

Treatment overview

Free 2-day shipping

Ongoing care + free follow ups

Outbreak & suppressive therapy

No commitment / cancel anytime

What is genital herpes?

Genital herpes, caused by viruses HSV-1 or HSV-2, causes painful ulcers on and around the genitals in both men and women. It is a common sexually transmitted infection (STI).

Can it be treated?

Yes. FDA-approved medication is available to treat and suppress outbreaks as well as reduce the risk of transmission. A physician on the platform will answer your questions about treatment and create your personalized treatment plan.


Valacyclovir (generic Valtrex)

did you know

Only 20% of people with genital herpes know they have it.

Centers for Disease Control and Prevention

Treatment for genital herpes

In order to receive treatment for genital herpes through Roman, you must already have seen a doctor and received a diagnosis. A doctor on our platform can help you manage your genital herpes and find the treatment best suited for you.

Our physician in residence, Dr. Michael Reitano, was the lead author on a landmark study on valacyclovir, one of the leading prescription medications used to treat genital herpes.

Transparent manufacturing

Valacyclovir manufactured by Camber, Cadista, and Cipla in India.


Generic Valtrex

Get treated Important safety information

Valacyclovir isn’t safe for some people and others may need a lower than normal dose to use valacyclovir safely. Tell your doctor if you have kidney disease or if your immune system isn’t normal because of a bone marrow or kidney transplant or HIV. Common side effects of valacyclovir include headache, nausea, and abdominal pain. There is no cure for herpes, and even with treatment it may be possible to spread herpes.

What to expect

Valacyclovir will get to work as soon as the medication is in your system, but the time it takes to see noticeable results varies from person to person.

Treatment updates

If you still don’t see results, your doctor may be able to recommend a different treatment plan.

Help with side effects

If you experience adverse side effects, message your doctor and they’ll help determine if a different treatment approach is better for you.

Let’s take care of it

Too many people who have herpes suffer silently. We’re here to help you take control of outbreaks and decrease risk of transmission with FDA-approved medication and without any judgement.

1. Online visit

Report your symptoms and medical history to a US-licensed physician for evaluation.

2. Free deliveries

Your treatment will be sent in discreet packaging, always with free 2-day shipping.

3. Ongoing care

Send your doctor a message any time to discuss updating your treatment, solving for side effects, or any other questions or concerns.


For more information about Roman, Ro, and more, visit our FAQ page. To speak to a care representative, give us a call at (888) 798-8686 or email us at [email protected].

How does genital herpes treatment with Roman work?

We use telemedicine technology and U.S. licensed doctors to provide genital herpes treatments discreetly, conveniently, and inexpensively.
It starts with your online doctor visit. Your doctor needs to know about your health (e.g., your medications, lifestyle issues, prior surgeries) and how genital herpes affects you.

They also need personal ID so they know who they will be helping in the coming year. They review everything, determine if you’re a candidate for telemedicine and, if so (most people are), they will craft a personalized treatment plan.
Their treatment plan will include a great deal of information about genital herpes. It is important you take the time to read it all. You will be better prepared to manage your condition as a partner—and not just a patient.

If you qualify, your doctor will provide a diagnosis and prescribe the right course of treatment to help you take control of herpes outbreaks.

What type of genital herpes medication do you prescribe?

Our physicians prescribe valacyclovir (generic Valtrex) to treat genital herpes. When used properly, this medication can help prevent and clear up herpes outbreaks.


Is genital herpes medication effective?

Genital herpes medication is available, and it works extremely well. But it requires you to dedicate the time to learn about your condition and work with your physician to craft the ideal, personalized treatment plan.

When you do, you’ll be able to identify the first indication of your specific symptoms (prodrome) and use your medication to shorten or stop the outbreak from occurring.


What are the side effects of genital herpes medication?

What follows is a partial summary and does not include every side effect possible.

Common side effects include headache, feeling sick, dizziness, vomiting, diarrhea, skin reaction after exposure to sunlight (photosensitivity), rash, or itching (pruritus).

Uncommon side effects include feeling confused, seeing or hearing things that aren’t there (hallucinations), feeling very drowsy, tremors, or feeling agitated, shortness of breath (dyspnea), stomach discomfort, rash, sometimes itchy, hive-like rash (urticaria), low back pain (kidney pain), blood in the urine (hematuria), reduction in the number of blood platelets which are cells that help blood to clot (thrombocytopenia), reduction in the number of white blood cells (leucopenia), increase in substances produced by the liver

Rare side effects include unsteadiness when walking and lack of coordination (ataxia), slow, slurred speech (dysarthria), fits (convulsions), altered brain function (encephalopathy), unconsciousness (coma), confused or disturbed thoughts (delirium), kidney problems where you pass little or no urine. Lastly, watch out for a severe allergic reaction (anaphylaxis). These are rare in people taking Valtrex. Anaphylaxis is marked by the rapid development of flushing, itchy skin rash, swelling of the lips, face, neck, and throat—causing difficulty in breathing (angioedema), fall in blood pressure leading to collapse. If any of these occur, get emergency treatment immediately


Can a doctor treat genital herpes remotely?

Yes. If your genital herpes has been diagnosed by a physician, our doctors can prescribe medication and help you dial in the most effective treatment plan for your unique needs.

Physicians on the Ro platform use telemedicine technologies to treat you in the same way they treat patients in-person. Doctors ask you questions to evaluate your symptoms and make sure it’s safe and appropriate to prescribe medication. The physicians on the Ro platform use your answers to assess your condition and create a treatment plan. That’s why it’s vital you answer each question to the best of your knowledge and ensure that every communication with your physician is truthful, accurate, and thorough.

Do I need to take a photo of my genital herpes outbreak?

No. But you do need to have your genital herpes previously diagnosed by a physician.

Why is the medication for oral and genital herpes the same?

Though they infect different parts of the body, cold sores (oral herpes) and genital herpes are caused by the same virus. There are two strains of the herpes virus—cold sores are more frequently caused by HSV-1, while genital herpes is more commonly associated with HSV-2. Both strains of the virus can be effectively treated using the same medication.

How much does a doctor’s visit cost?

Your online visit costs $15. This doesn’t include the cost of your medication (if prescribed). If a physician determines you’re not a good candidate for telemedicine, you’ll get a full refund for your online visit.

Is Roman covered by insurance?

Our services are not covered by insurance, but the $15 online visit is less than most co-pays.

How much does the medication cost?

If prescribed, the cost of treatment depends on the type of medication and the number of doses you receive. Check out the current Roman Pharmacy Network prices. Prices at your local pharmacy may vary and are often twice the cost of the Roman Pharmacy Network.

When am I charged for this medication?

You’re only charged for the medication after a physician has approved a personalized treatment plan. If you’re unsuitable for telemedicine, you’ll be refunded for your online visit ($15).